Frequently Asked Questions
Here are some common questions and answers about SBJ66. If you cannot find your question in the
list below, please contact our customer support.
Why can’t I make a withdrawal?
Here are the possible reasons why your withdrawal request may not be processed:
- Ongoing Promotion/Bonus Requirements:
- Check your pending turnover by navigating to My Account > Turnover.
- Complete the turnover as per the promotion’s terms and conditions.
- 1x Turnover Not Completed:
- Ensure you meet the required 1x turnover of your deposit amount.
- Mobile Number Not Verified:
- Verify your registered mobile number to enable withdrawals.
- Existing Withdrawal Request in Queue:
- Only one withdrawal request can be processed at a time. Wait for the current request to be completed before raising a new one.