What to Do If Your Deposit Fails or Is Not Credited?

Frequently Asked Questions

Here are some common questions and answers about SBJ66. If you cannot find your question in the

list below, please contact our customer support.

If your deposit fails or is not credited:

Contact our 24/7 Live Chat Support for assistance.
Provide the following details to help resolve the issue:
- Transaction slip
- Screenshot of the deposit page showing the QR code or account number
If necessary, you may also need to submit your bank account statement in PDF format.

Our support team will assist you promptly to ensure your issue is resolved.