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Frequently Asked Questions

Here are some common questions and answers about SBJ66. If you cannot find your question in the

list below, please contact our customer support.

What information should I provide when contacting customer services regarding the SBJ66 APP?

Go to your browser and search this URL on your mobile/tablet/PC

https://whatismyipaddress.com/

This is how you will receive your IP address, which you can then share with us or anybody else.

 

Go to Settings > General > About.

This will open a page displaying details about your device, including the model name and number. You’ll also find important information such as the version of your operating system, serial number, and IMEI (which we’ll discuss in more detail later).

 

ISP : Which means your Internet Service provider

IP address 👉
Mobile model 📱

ISP/Network 🗼

Share the above both screenshots to our livechat agents