Frequently Asked Questions
Here are some common questions and answers about SBJ66. If you cannot find your question in the
list below, please contact our customer support.
What can I do if the web page is being redirected to another website or being DNS hijacked?
If you are being redirected to another website after visiting ours, follow these steps to manually fix the local DNS:
Step-by-Step Guide:
- Click the [Start] button in the bottom left corner of your desktop and select [Settings].
- Go to [Network and Internet], then click [Network and Sharing Center].
- Click on [Change adapter settings].
- Right-click the active network connection and select [Properties].
- Select [Internet Protocol Version 4 (TCP/IPv4)], then click [Properties].
- Choose [Use the following DNS server addresses], and input:
- Preferred DNS server: 8.8.8.8
- Alternate DNS server: 8.8.4.4
- Click [OK] to apply the changes.
Note: If the issue persists even after updating the DNS, you can refer to the following link for further support: https://support.microsoft.com/en-us/kb/972034