Follow these steps to quickly regain access to your account:

1. Go to the Login Page: Click on the ‘Login’ button on the SBJ66 homepage, then select ‘Forgot Password.’
2. Choose a Reset Method:
   • Email Reset: Enter your username and the verified email linked to your SBJ66 account, then select “Reset Password.” A temporary password will be sent to your email. Check your spam/junk folder if it doesn’t appear in your inbox.
   • SMS Reset: Provide your username and the verified phone number associated with your account. Click “Reset Password,” and you’ll receive a text with a temporary password.
3. Log In and Set a New Password: Use the temporary password to log in, then go to the settings to create a new password. First, enter the temporary password, then choose and confirm your new password before clicking ‘Submit.’

Important Notes:

• A 72-hour wait is required after three SMS password reset attempts.
• Log in within 15 minutes after receiving the temporary password to prevent it from expiring.
• You can use both SMS and email reset methods independently; if one fails, try the other.
• If you encounter issues with both options, please contact our 24/7 customer support for manual assistance in resetting your password.