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Frequently Asked Questions

Here are some common questions and answers about SBJ66. If you cannot find your question in the

list below, please contact our customer support.

Why was my bet not settled after the event was completed?

Bets are typically settled within 5–30 minutes after an event concludes once the outcome is confirmed. For live or in-play bets, results may be settled during natural breaks, like halftime, if the outcome is clear.

If you have questions about a settlement, please have your Bet ID and relevant details ready before reaching out to our 24/7 customer support team. This will help us address your concerns efficiently.