Frequently Asked Questions
Here are some common questions and answers about SBJ66. If you cannot find your question in the
list below, please contact our customer support.
Account
- What should I do if my account is hacked or suspected to be hacked?
- Policy for 18 and Above
- What is SBJ66 most recent domain?
- Supported Currencies at SBJ66
- Guidelines for Passwords
- How do I register an account with SBJ66?
- Can I have more than one account with SBJ66?
- Is an identity card number mandatory during registration?
- Can I modify or change my username?
- What steps should I take if I forget my username?
- My account is locked due to excessive login failures, what actions should I take?
- What should I do if I forget my password?
- Why am I not receiving password reset emails?
- How can I change my account password?
- Why can’t I login to my account?
- How to verify my account?
- What steps should I take if I’ve forgotten my email address or phone number?
- How do I change my email address/phone number?
- Is it necessary for my registered name on SBJ66 to match the name on my identification document and the accounts used for deposits and withdrawals?
- Can I place bets using my mobile phone?
- Can I use the SBJ66 APP/Mobile Site with my existing username and password?
- How to Download the SBJ66 App for Android
- How to Contact Our Customer Support Team
- Unable to Reach Customer Support? Here’s What to Do
- Is My Personal Data Safe and Secure on SBJ66?
- How Can I Prevent Account Hacking or Fraud?
- Do you have additional tips on how to ensure security of my personal data and account information
- How Many Friends Can I Refer?
- How to Join the SBJ66 Affiliate Program
- Are There Any Restrictions on the Referral Bonuses I Receive?
Casino
- What kind of live casino games are available on SBJ66?
- SBJ66 Casino – What is Baccarat?
- SBJ66 Casino – What is Dragon Tiger?
- SBJ66 Casino – What is Roulette?
- SBJ66 Casino – What is Sic Bo?
- SBJ66 Casino – What is Dice?
- SBJ66 Casino – What is Blackjack?
- SBJ66 Casino – What is Casino hold’em?
- SBJ66 Casino – What is Fan tan?
- SBJ66 Casino – What is Lightning Roulette?
- Is there any limitation on the minimum and maximum bet limits in each live casino platform?
- How can I ascertain that the live casino games are being streamed in real time?
- What happens if I disconnect from a game?
- What should I do in case of an error or dispute?
- Can I get a refund if I make a wrong bet?
- Why Certain Games Are Not Calculated on my Total Turnover?
Lottery
Payment
- What is the wagering requirement?
- How to make a deposit via bkash?
- How to make a deposit via nagad
- How to make a deposit via Rocket
- How to make a deposit via USDT?
- What kind of deposit methods are available on SBJ66
- What is the Minimum Deposit Amount?
- How long does it take for a deposit to be credited?
- How can I check my deposit/withdrawal history?
- How to resubmit a deposit?
- What to Do If Your Deposit Fails or Is Not Credited?
- Will my deposit/withdrawal be credited during weekends?
- Is there any limitation on deposit amount for a single transaction
- Is there any limitation on withdrawal amount for a single transaction
- Is there any limitation on the number of deposit/withdrawal transactions per day
- What kind of withdrawal methods are available on SBJ66
- How to make a withdrawal?
- How long does it take for a withdrawal to be processed
- What are the requirements for making a withdrawal?
- Why is my withdrawal status showing ‘Success’, but my payment gateway/bank account has yet to receive funds?
- How can I cancel my withdrawal request?
- Why can’t I make a withdrawal?
Promotions
- How to enjoy the welcome offer provided by SBJ66?
- What are the promotions or bonuses available on SBJ66 now, and how do I apply?
- Why don’t I see the bonus in my account?
- Can I bet or use the bonus for any other type of game not stated in the relevant promotion terms?
- I’ve made my first deposit and got a smaller bonus than expected, where is the rest of the bonus?
- What are the wagering requirements (including a promotion)?
- Can I make a withdrawal before the bonus wagering requirement is completed?
- Join and Win SBJ66 “First To Reach”
SB Tips
- How do I register an account with SBJ66?
- What should I do if I forget my password?
- How to verify my account?
- How to Download the SBJ66 App for Android
- How to Contact Our Customer Support Team
- Do you have additional tips on how to ensure security of my personal data and account information
- How to Join the SBJ66 Affiliate Program
- What is the difference between a bookmaker and a betting exchange?
- What does the terms “Back” and “Lay” betting in Betting Exchange mean?
- What is a fancy bet?
- What is a premium bet?
- What is a Number Game?
- What types of sporting events are offered by sportsbooks?
- SBJ66 Casino – What is Baccarat?
- SBJ66 Casino – What is Dragon Tiger?
- SBJ66 Casino – What is Roulette?
- SBJ66 Casino – What is Sic Bo?
- SBJ66 Casino – What is Dice?
- SBJ66 Casino – What is Blackjack?
- SBJ66 Casino – What is Casino hold’em?
- SBJ66 Casino – What is Fan tan?
- How to make a withdrawal?
- What are the requirements for making a withdrawal?
Slots
Sports
- How to bet on Horse Racing?
- What is the difference between a bookmaker and a betting exchange?
- What does the terms “Back” and “Lay” betting in Betting Exchange mean?
- What is a fancy bet?
- What is a premium bet?
- What is a Number Game?
- What types of sporting events are offered by sportsbooks?
- Sportsbook – What is Cash Out?
- Sportsbook – What is 1X2?
- Sportsbook – What is Outright?
- Sportsbook – What is Handicap?
- Sportsbook – What is Virtual Sports?
- What is Kabaddi?
- The most popular Cricket Markets
- What are the minimum and maximum betting amounts?
- What is a Bet ID?
- How can I check my Exchange Betting history?
- How can I check my sportsbook betting history?
- Why was my bet not settled after the event was completed?
- Is the match information displayed on your website always correct?
- Where does your company obtain the results related to the events offered?
- What happens if I disconnect from the internet while placing my bets?
- If an event is suspended or abandoned, will the bet be cancelled?
- Can I change or cancel my bet?
- Why Certain Games Are Not Calculated on my Total Turnover?
Table
Technical
- Can I place bets using my mobile phone?
- How to Download the SBJ66 App for Android
- Unable to Reach Customer Support? Here’s What to Do
- What happens if I disconnect from a game?
- What should I do in case of an error or dispute?
- Is the SBJ66 APP free?
- Is SBJ66 APP available in Google Playstore?
- What is the SBJ66 APP file size?
- How do I know if my device is compatible with the SBJ66 app (Android)?
- How can I clear SBJ66 app (Android) cache and app data?
- Can I login to my SBJ66 account on 2 devices at the same time?
- What web browsers does the SBJ66 site support?
- Do I need to change any browser configurations?
- How to clear browser cookies and caches?
- What should I do if the website fails to load?
- What can I do if the web page is being redirected to another website or being DNS hijacked?
- What information should I provide when contacting the customer support team regarding a Website/Mobile Site issue?
- What information should I provide when contacting customer services regarding the SBJ66 APP?
- How can I find the device information of my mobile phone?
- How do I find the IP address of my device?
- Why Certain Games Are Not Calculated on my Total Turnover?
- How to download & install 1.1.1.1 WARP?
- What is 1.1.1.1 VPN? Why is it the best for SBJ66 players?